VOX SERENATA PRIVACY POLICY 
 
1. What type of information do we collect?
 
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; password; computer and connection information. We may use software tools to measure and collect information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications) comments, feedback, reviews and recommendations.
2. How do we collect information?
 
When you use our contact page on our website, as part of the process, we collect personal information you give us such as your first and last name and email address. Your personal information will be used for the specific reasons stated above only.
 
3. Why do we collect such personal information?
 
We collect such Non-personal and Personal Information for the following purposes:
  • To provide and operate the Services;
  • To provide our Visitors with ongoing customer assistance and technical support;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 
  • To comply with any applicable laws and regulations.
 
4. How do we store, use, share and disclose site visitors' personal information?
 
This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide information for visitors about what we do. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 
5. How do we communicate with site visitors?
 
We may contact you if you have contacted us via our email address displayed on the website or through the contact form, to send updates via email about any future events, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
 
6. How do we use cookies and other tracking tools?
 
We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service.
 
Essential Cookies:
These cookies enable core functionality such as security, verification of identity and network management. These cookies cannot be disabled.
 
Marketing Cookies:
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
 
Functional Cookies:
These cookies collect data to remember choices users make to improve and give a more personalised experience.
Analytics Cookies:
These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.
 
7. How can site visitors withdraw their consent?
 
If you don’t want us to process your data anymore, please contact us at aitkenhead2@hotmail.co.uk
 
8. Privacy policy updates
 
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 
9. Questions and our contact information
 
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at aitkenhead2@hotmail.co.uk

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